Netskope is seeking a Customer Success Manager to own post-sales success for enterprise customers, driving adoption, utilization, risk reduction, and expansion by aligning business objectives to technical outcomes and business value realization.
Requirements
- 5+ years of experience in Customer Success, Technical Account Management, or similar roles supporting enterprise customers.
- Strong expertise in SSE/SASE architectures, cloud security, information security, and threat prevention.
- Proven ability to drive customer adoption, retention, and expansion.
- Experience building business-aligned cloud and cybersecurity programs.
- Strong stakeholder management skills, with experience engaging executives and technical teams.
- Customer-centric, proactive, and able to thrive in a fast-paced, high-growth environment.
- Exceptional organizational skills with the ability to manage competing priorities.
- Bachelor's degree (BSc) preferred
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Stock options
- Tuition reimbursement
