Technical Support Lead - Endpoint
Mitsogo IncChennai, Tamil Nadu, India
Posted March 10, 2026
Full Time
About the Company
Hexnode is a global leader in Unified Endpoint Management (UEM) and cybersecurity
Job Description
Hexnode is a global leader in Unified Endpoint Management (UEM) seeking a Technical Support Lead to oversee ticket resolution and implement a Technology Acceptance Model (TAM) to ensure long-term product adoption and client success.
Requirements
- 10+ years of total technical support experience
- 4–5 years in a formal leadership or supervisory role
- Deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem
- Advanced Technical Exposure
- Exceptional people skills
- Initiative-taking problem-solver
- Bachelor’s degree in computer science, Information Technology, or a relevant technical field
