Account Manager will be responsible for ownership of Mixpanel's top accounts, ensuring a smooth onboarding process, understanding how customers get the most value out of Mixpanel's capabilities, driving adoption, and uncovering growth opportunities.
Requirements
- 7+ years of quota-carrying experience with a consistent record of managing large, complex renewals and cultivating and managing large (6-digit) expansions and upsells.
- Experience managing a book of business and carrying a net retention quota in the $5M+ range, including accounts with contracts over $1M in ARR.
- Able to build and maintain credibility with a technical end-user in Engineering, Product, and Design functions, by showcasing Product and Industry knowledge and expertise.
- Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player.
- Adaptability — you understand that change is constant, and you embrace it.
- Agility and resilience — you move quickly and encourage continued improvement.
- Strong work ethic, desire to learn, and a drive to excel.
- Curiosity for the product analytics space.
- Professional polish - accustomed to and comfortable with presenting to the C suite without extensive coaching and prep (internally and externally).
- Ownership - results-driven and accountable for your own success.
Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off