Account Manager

Account Manager will be responsible for ownership of Mixpanel's top accounts, ensuring a smooth onboarding process, understanding how customers get the most value out of Mixpanel's capabilities, driving adoption, and uncovering growth opportunities.

Requirements

• 7+ years of quota-carrying experience with a consistent record of managing large, complex renewals and cultivating and managing large (6-digit) expansions and upsells.
• Experience managing a book of business and carrying a net retention quota in the $5M+ range, including accounts with contracts over $1M in ARR.
• Able to build and maintain credibility with a technical end-user in Engineering, Product, and Design functions, by showcasing Product and Industry knowledge and expertise.
• Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player.
• Adaptability — you understand that change is constant, and you embrace it.
• Agility and resilience — you move quickly and encourage continued improvement.
• Strong work ethic, desire to learn, and a drive to excel.
• Curiosity for the product analytics space.
• Professional polish - accustomed to and comfortable with presenting to the C suite without extensive coaching and prep (internally and externally).
• Ownership - results-driven and accountable for your own success.

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off