Support Engineer II

Support Engineer II position at Mixpanel, a leading analytics platform, requiring customer-facing technical support experience, problem-solving skills, and knowledge of web and mobile technologies.

Requirements

• Experience providing customer-facing SAAS support
• Ability to communicate technical concepts effectively
• Excellent problem-solving and analytical skills
• Programming experience with web and mobile technologies
• Experience with debugging and collaborating with engineering
• Ability to develop technical skills and learn new technologies

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break