Order Management Specialist
Mizuho OSINashville, Tennessee, United States
Posted April 2, 2026
44000 - 50000 USD
Full Time
About the Company
Mizuho OSI is a leading provider of specialty surgical tables and patient positioning solutions, offering procedure-specific approaches to enhance outcomes in spine and orthopedic surgeries. The company's portfolio includes disposable and reusable surgical care products, as well as pressure injury abatement services. Known for its innovative technology and commitment to improving patient care, Mizuho OSI stands out in the medical equipment industry with a focus on precision and effectiveness.
Job Description
The Order Management Specialist is responsible for providing a high level of order management and customer support to Mizuho OSI customers, handling a variety of order management, consignment and post-sales activities. The role requires excellent customer service skills, ability to work in a fast-paced environment, and experience with SAP or top-tier ERP systems.
Requirements
- Process all customer orders through the SAP system
- Run open order reports daily
- Collaborate with Operations and Shipping departments
- Serve as main contact on key customer communication
- Research status of order placement
- Participate in continuous process improvements
- Resolve product issues
- Support various product audits and audit resolution actions
- May be assigned to specific projects
- Maintain cleanliness and organization of Sales Operation Department
Benefits
- Comprehensive benefits package
