Customer Service & Order Processing Specialist
Pacific Advisory ServiceLexington, Kentucky, United States
Posted 15h ago
Full Time
About the Company
Pacific Advisory Service specializes in recruiting employees for Japanese affiliated companies and other organizations requiring high attention to detail. They excel in identifying hard-to-find combinations of language and skill sets and emphasize a comprehensive candidate qualification process that ensures a strong fit with the job's corporate culture. Their focus on detailed matching and cultural alignment makes them distinctive in their industry.
Job Description
A leading distributor of factory automation components seeks a Customer Service & Order Processing Specialist to join our Lexington branch, supporting customer service, order processing, and ERP operations while building a strong foundation for career growth.
Requirements
- Process customer orders and prepare quotes using the ERP system
- Communicate with customers via email and provide timely support
- Source and procure parts based on customer requirements
- Track orders and coordinate with vendors, logistics, and internal teams
- Maintain accurate records of orders, quotes, and customer data
- Assist in resolving routine order and shipment issues
Benefits
- Clear path to advancement into an Inside Sales position based on performance and development
