Field Service Engineer

MKS Japan is seeking a Field Service Engineer to manage highly visible customer support through on-site installation, diagnostics, and repair of complex equipment and systems.

Requirements

• Provide highly visible customer support
• Provide basic operational training to customers
• Adhere to Field Service processes and operations excellence
• Serve as company liaison with customer
• Support Sales
• Manage and resolve technical escalations
• Act with urgency and professionalism