We are seeking a highly motivated Technical Consultant with experience working in dynamic environments. The successful candidate will play a key role in supporting the full software implementation lifecycle, providing ongoing operational and technical support, and collaborating with cross-functional teams and clients.
Requirements
- Lead technical and operational needs of global clients
- Analyse incidents, perform root cause analysis, and implement permanent fixes or workarounds
- Contributes to the rollout of Model N product features for the customer
- Collaborate with functional SMEs and infrastructure teams to ensure issue resolution
- Configure application and interfaces according to the client specifications
- Contribute to the design, development, and testing of system interfaces
- Provide technical and operational support for deployed solutions
- Provide technical support to the team by developing and optimizing complex SQL queries
- Guide team members in troubleshooting and resolving technical issues efficiently
- Prepare and maintain technical documentation, configurations, and standard operating procedures
- Continuously identify opportunities for process improvement and automation
Benefits
- Competitive salary
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance