B2C Ügyfélszolgálati Szakértő (Folyamatfejlesztés és minőség szakértő)
MOL GroupHungary
Posted January 6, 2026
Full Time
About the Company
MOL Group is a globally integrated oil and gas company headquartered in Budapest, Hungary, operating in more than 30 countries. With a workforce of 26,000, it covers the entire value chain—from upstream exploration and production to downstream refining, petrochemicals, and retail distribution. MOL’s century-long industry experience has cultivated a culture of innovation, safety, and sustainability across its diverse portfolio. The firm’s distinctive blend of scale, geographic reach, and integrated service offerings positions it as a leading player in the global energy market.
Job Description
We are looking for a B2C Customer Service Expert to support the daily operation of customer service activities, participate in process development and quality assurance, and contribute to the implementation of long-term strategies for customer experience improvement.
Requirements
- Higher education qualification
- Minimum 2 years of customer service experience
- Customer service process development experience
- MS Visio knowledge
Benefits
- Annual cafeteria budget
- Private health insurance
- Annual bonus
- Dog-friendly office
- Employee benefits and fuel card
- Regular training and language courses
- Loyalty bonus for long-term commitment
- Leadership incentives for key players
- Corporate iPhone
