Representative, Care Connections Member Advocate (Bilingual in Arabic, Cantonese, Korean, and Tagalog) - PST/MST ONLY
MolinaUnited States
Posted March 19, 2026
Full Time
About the Company
Molina Healthcare is a FORTUNE 500 company specializing in government-sponsored health care programs. They contract with state governments to provide managed care services across multiple states, including Medicaid and Medicare plans. Molina's focus on quality health care services for eligible families and individuals sets them apart in the industry.
Job Description
Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.
Requirements
- At least 1 year experience in a healthcare service environment
- High attention to detail and ability to follow member interaction scripting
- Flexible and adaptive to changing priorities and workflows
- Compassionate and service oriented
- Bilingual (English and at least one additional language)
- Strong verbal and written communication skills