Community Supports Coordinator (Michigan)

The Community Outreach Coordinator will serve as the local face of Mom’s Meals throughout Michigan, working directly with healthcare providers, case managers, social service agencies, and individuals to promote and facilitate the growth and access to Mom’s Meals. The successful candidate will drive an increase in HDM referrals from a variety of organizations throughout Michigan.

Requirements

• Build and maintain strong relationships with key community stakeholders
• Promote Mom’s Meals products and services through in-person outreach, community events, presentations, and educational sessions
• Increase awareness of the ILOS program in Michigan that allows eligible Michigan Health Plan Members to access services related to nutrition
• Identify and engage eligible clients, assisting them with understanding their options and navigating the enrollment process
• Act as a liaison between clients, referral sources, and internal teams to ensure seamless service delivery
• Track outreach activities, client engagement, and outcomes using CRM tools or internal systems
• Stay up to date on local and state programs that offer meal benefits and collaborate to align services
• Represent Mom’s Meals at local fairs, expos, conferences, and coalition meetings
• Provide feedback from the field to improve customer experience and address barriers to access
• Offer and schedule onsite or virtual in-services with target organizations
• Be highly visible within MI communities by engaging in community-based events
• Attend and participate in county round tables and county and state webinars to represent Mom’s Meals
• Cover for Manager of Healthcare Partnerships when needed

Benefits

• PTO
• holiday pay
• holiday of choice
• 401(k) match
• Life insurance
• Short-term disability
• Health, dental, and vision insurance
• Maternity/paternity leave
• Health savings account (HSA)
• Flex spending accounts (FSA) – health and dependent