Principal Analyst, GTM Operations
MongoDBAustin, Texas, United States • Boston, Massachusetts, United States • Chicago, Illinois, United States • Dallas, Texas, United States • Los Angeles, California, United States • New York, New York, United States • San Francisco, California, United States
Posted April 30, 2026
84000 - 165000 USD
Full Time
About the Company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
Job Description
We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization.
Requirements
- Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle
- Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
- Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights
Benefits
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Access to transgender-inclusive health insurance coverage
- Health benefits offerings
- Equity
- Participation in the employee stock purchase program
