We are looking for a detail-oriented and strategic Senior Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market organization. The ideal candidate will have a Bachelor's Degree in Business, Economics, Finance, Computer Science, or a related field, and 4-6+ years of work experience in GTM Operations, Sales Strategy, Consulting, or Analytics.
Requirements
- Partner with Sales, Solution Architect, Customer Success, and other GTM teams to design and optimize processes across the customer lifecycle including opportunity management, renewals, and account engagement workflows
- Own the development and improvement of global operational processes, ensuring scalability and consistency across regions
- Translate business needs into system and tooling improvements, working closely with CRM Engineering and GTM Systems teams
- Drive improvements in pipeline visibility, activity tracking, and customer health signals across GTM teams
- Define and monitor key performance indicators and operational metrics to measure the impact of GTM initiatives
- Lead and support cross-functional projects, ensuring initiatives are delivered successfully and aligned with business priorities
- Establish governance frameworks and documentation to ensure process clarity, adoption, and continuous improvement
- Identify operational inefficiencies and propose data-driven solutions to improve GTM productivity and customer outcomes
Benefits
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Access to transgender-inclusive health insurance coverage
- Health benefits offerings
