Senior Customer Success Manager - German Speaking
MongoDBFrankfurt, Hesse, Germany
Posted February 27, 2026
Full Time
About the Company
MongoDB is a cloud-native platform provider that empowers innovators to create, transform, and disrupt industries with software.
Job Description
Senior Customer Success Manager role in Frankfurt or remotely in Germany, responsible for managing customer portfolio, providing technical guidance, and building the program. Ideal candidate has 7+ years of experience in Customer Success, Account Management, or similar roles, and a background in technology.
Requirements
- 7+ years of experience in Customer Success, Account Management, or similar roles
- Background and passion for advocating on behalf of customers
- Mind for technology
- Ability to act with autonomy and make key decisions
- Entrepreneurial mindset
- Team player and passion for collaboration
- Prior exposure to database, cloud, and infrastructure technology
- Fluent level of German
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance