Call Center Representative - Bilingual

The Call Center Representative - Bilingual is responsible for reaching out to patients over the phone to educate them about existing benefits of their healthcare plan and encourage their enrollment into Monogram Health's program.

Requirements

• High School Diploma or GED required
• Must be 18 years of age or older
• English language proficiency required; bilingual (Spanish/English) preferred
• Proven ability to learn and retain information in an exceptionally fast-paced environment
• Proven ability to balance multiple competing priorities while meeting or exceeding deadlines
• Must possess an innate ability to overcome objections
• Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy
• Thrive in a very fast paced start up environment while embracing change with a 'can do' attitude
• Demonstrated verbal, listening, and written communication skills are required
• Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is significant and strongly preferred

Benefits

• Paid Time Off
• Health Insurance
• Retirement Plan
• Employee Assistance Program