Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued.
Requirements
- Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
- Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
- Attend to all guest needs in areas of sales, service, complaints, and adjustments.
- Build guest relationships to maximize customer satisfaction, loyalty, and retention.
- Assist technicians in conveying repair and service needs to guests.
- Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
- Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
- Provide direction and oversight to other technicians and assist where needed with services/repairs.
- Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
- Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
Benefits
- Performance based incentives
- Paid vacation and holidays for Full-Time Teammates
- Reimbursement for ASE Certifications
- Reimbursement for State Inspection Licenses, where applicable
- 401k eligibility immediately upon hire
- Direct Deposit
- Employee Discounts
- Healthcare, Vision, and Dental for Full time teammates
- Employee Access Perks
- Career Advancement Opportunities