IT Operations Manager
Moro TechBrussels, Belgium
Posted April 13, 2026
Full Time
About the Company
MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation solutions, data-driven strategies and a deep technical expertise.
Job Description
Join MORO TECH as an IT Operations Manager and lead the IT support team responsible for ensuring the stability, security, and efficiency of a complex engineering IT environment. Ensure effective handling of incidents, service requests, and changes through ServiceNow or equivalent ITSM tools and drive post-incidents reviews, root cause analysis, and corrective actions to prevent recurrence.
Requirements
- Strong understanding and experience of enterprise IT environments
- Hands-on experience with IT Service Management (ITSM) platforms such as ServiceNow
- Strong data analysis capabilities
- Proven experience leading technical support or IT operations teams
- Excellent problem-solving and crisis-management mindset
Benefits
- Competitive compensation package
- Annual Performance and Salary Reviews
- Monthly Meal Vouchers
- Premium Private Health Coverage
- Extra vacation days
- Yearly training budget
- Cutting-edge tech setup
- Structured growth plans
