Senior Executive - Service Excellence
MOSIAC HR Private LimitedColombo, Western Province, Sri Lanka
Posted January 5, 2026
Full Time
About the Company
Mosiac HR Private Limited is a full‑service business partner that helps SMEs streamline back‑office functions so they can focus on core growth. The firm delivers integrated HR, finance, payroll, and legal advisory services—including talent acquisition, performance management, and statutory compliance—using a team of seasoned lawyers, EFC directors, former labour commissioners, and industry‑leading HR experts. By optimizing operational costs and providing tailored, high‑impact solutions, Mosiac HR enables companies to reduce overhead, improve efficiency, and accelerate strategic objectives.
Job Description
Join our client, a leading telecommunications provider, as a Senior Executive - Service Excellence to enhance their Service Excellence strategy and drive customer satisfaction.
Requirements
- 2-3 years of experience in a similar role
- 4-5 years of experience in operations
- Background in IT project management and scrum practices