Technical Support Team Lead (Hybrid)
Motorola SolutionsAllen, Texas, United States
Posted March 5, 2026
65000 - 75000 USD
Full Time
About the Company
Motorola Solutions is a global company that builds and connects technologies to help keep people safer everywhere.
Job Description
Technical Support Team Lead role with responsibility for managing daily service levels, technical performance, and team productivity. The individual will oversee resource utilization, phone coverage, and team productivity to consistently meet SLAs and KPIs, while fostering a culture of technical excellence and unwavering customer focus.
Requirements
- Team Leadership
- Coaching & Development
- Operational Excellence
- Escalation Management
- Strategic Collaboration
- Performance Tracking
- Technical Stewardship
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave