Chef(fe) dEquipe Support Technique
Motravay.muMoka, Mauritius
Posted January 5, 2026
Full Time
About the Company
Motravay.mu is an integrated talent acquisition platform that streamlines job searching for candidates and recruitment for employers. Leveraging AI‑driven tools, it allows candidates to apply with a few clicks while giving recruiters a unified dashboard to post, promote across social media and partner sites, and perform advanced candidate searches. The platform’s emphasis on agility, customer‑centricity, and integrity ensures that services evolve with market needs and client feedback. Motravay’s blend of automation, multi‑channel visibility, and a passion‑driven culture sets it apart in the competitive HR tech landscape.
Job Description
The Technical Support Team Leader is responsible for leading a team of Technical Support Engineers, participating in call taking, treating incident tickets, and managing team performance. Key responsibilities include animating the team, sharing good practices, ensuring skill development, and communicating objectives and results.
Requirements
- Bachelor's degree + 2
- Minimum 3 years of experience in technical support in the telecom sector
- Good oral and written French expression
- Ability to work under pressure
- Autonomous, efficient, and methodical
- Service-oriented mindset: availability, honesty
- Organized and rigorous
- Strong experience and mastery of network and telecom subjects, routing protocols, SDWAN, firewalling, Xdsl, Fibre, VPN/SSL/IPSec/MPLS/VPLS
Benefits
- Motivating basic salary
- Meal allowance
- Attendance premium
- Dynamic integration training
- Continuous accompaniment
- Performance-based premium after 2 months of employment