Technicien Support Client Télécom
Motravay.muMoka VCA, East, Moka, Mauritius
Posted January 5, 2026
Full Time
About the Company
Motravay.mu is an integrated talent acquisition platform that streamlines job searching for candidates and recruitment for employers. Leveraging AI‑driven tools, it allows candidates to apply with a few clicks while giving recruiters a unified dashboard to post, promote across social media and partner sites, and perform advanced candidate searches. The platform’s emphasis on agility, customer‑centricity, and integrity ensures that services evolve with market needs and client feedback. Motravay’s blend of automation, multi‑channel visibility, and a passion‑driven culture sets it apart in the competitive HR tech landscape.
Job Description
The Telecom Client Support Technician is responsible for receiving incident tickets, performing diagnostics, and ensuring customer satisfaction within the Operations Department. Key skills include knowledge of telecom services, network protocols, customer relationship management, and office tools.
Requirements
- Knowledge of Telecom services such as ADSL / VDSL / FTTH / SDSL / Fiber
- Mastering of various network protocols
- Experience in customer relationship management by phone
- Use of the DESK software (data entry and customer account management)
- Ability to work efficiently under pressure
- Excellent oral and written communication skills