Technicien Service Desk (H/F)
Motravay.muMoka, Mauritius
Posted January 5, 2026
Full Time
About the Company
Motravay.mu is an integrated talent acquisition platform that streamlines job searching for candidates and recruitment for employers. Leveraging AI‑driven tools, it allows candidates to apply with a few clicks while giving recruiters a unified dashboard to post, promote across social media and partner sites, and perform advanced candidate searches. The platform’s emphasis on agility, customer‑centricity, and integrity ensures that services evolve with market needs and client feedback. Motravay’s blend of automation, multi‑channel visibility, and a passion‑driven culture sets it apart in the competitive HR tech landscape.
Job Description
As a Service Desk Technician, you will be the first point of contact for users requiring technical assistance, analyzing, diagnosing, and performing initial levels of troubleshooting while ensuring rigorous tracking of incidents and requests.
Requirements
- Bachelor's degree or diploma in Computer Science, Science, or Technology
- Good knowledge of Windows 10
- Mastering remote assistance tools (PMAD)
- Knowledge of remote monitoring tools
- Mastering office software (word processing, spreadsheet, email, etc.)
- Perfect mastery of French (oral and written)
Benefits
- Stimulating and collaborative environment
- Evolution and training opportunities
- Key role in support and IT infrastructure management