Provides clinical office support to physicians and surgeons and performs patient care and administrative duties necessary to deliver quality patient care.
Requirements
- Fulfills patient care responsibilities as assigned
- Fulfills clerical responsibilities as assigned
- Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician
- Inventories, orders or re-stocks medical supplies as applicable
- Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies
- Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed
- Checks expiration dates on all medications and medical supplies disposing appropriately as per institution policy
- Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations
- Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances
- Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms)
- May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary
- May be required to perform proficient phlebotomy duties
- May perform appointment scheduling and registration for patients as well as updating patient demographic and insurance information
- May maintain, adjust and confirm patient office schedule
- May check and verify & update insurance information utilizing internal or web sources
- May perform and verify pre-certification for procedures as necessary
- Provides training and mentoring to Level I MA staff
- Directs and assigns MA schedules and work flow to meet the needs of the practice and applicable to patient volumes
- Oversee the successful delivery of clinical office support to meet the needs of each physician
- Performs other duties and tasks as required
