Customer Service Associate I - Chat
Mr. CooperBengaluru, Karnataka, India
Posted February 20, 2026
Full Time
About the Company
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.
Job Description
Customer Service Associate I - Chat role involves engaging with customers via chat to address inquiries, concerns, and requests related to mortgage products, services, and account information.
Requirements
- 2+ years of experience in a customer-facing role or related field
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
- Comprehensive benefits package
- 401(k) matching
- Paid time off
- Health insurance
- Employee assistance program