Employee Service Center Representative – Part-Time
MSG Entertainment Holdings, LLCNew York, New York, United States
Posted April 21, 2026
54000 - 54000 USD
Part Time
About the Company
Madison Square Garden Entertainment Corp. is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
Job Description
Madison Square Garden Entertainment Corp. is seeking a Part-Time Employee Service Center Representative to provide comprehensive support to frontline Venue employees. The role involves resolving employee inquiries, processing absences, and supporting employee staffing issues. The ideal candidate will have previous call center, HR, or administrative experience and strong customer service skills.
Requirements
- Previous call center, HR or administrative (scheduling, payroll, employee services) support experience
- Proficiency in Microsoft Office Suite
- Strong computer skills
- HRIS (e.g., Oracle) and case management software experience a plus
- Demonstrate proficiency in delivering exceptional customer service
- Manage employee situations in a highly sensitive, fast-paced, and dynamic environment
- Strong verbal and written communication skills
- Excellent organizational and time management skills with exceptional attention to detail
- Proficient problem-solving, reasoning, motivational, and organizational skills
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance