Supervisor Employee Service Center
MSG Entertainment Holdings, LLCNew York, New York, United States
Posted March 23, 2026
75000 - 95000 USD
Full Time
About the Company
Madison Square Garden Entertainment Corp. is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
Job Description
Madison Square Garden Entertainment Corp. is seeking a Supervisor Employee Service Center to oversee daily operations, manage HelpDesk performance, and serve as the primary escalation point for complex employee issues. The Supervisor will partner with business leaders to strengthen process understanding, policy alignment, and the overall employee experience.
Requirements
- 3+ years of experience in a customer service, call center, or HR help desk environment
- Experience in a supervisory or lead role supporting teams in a fast-paced, service-driven setting
- Strong working knowledge of HR processes, including time & attendance, payroll, onboarding, employee relations, and compliance
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Tuition Reimbursement
- Growth and longevity for our employees are top priorities