IT Service Desk Analyst
MUFGBengaluru, Karnataka, India
Posted April 6, 2026
Full Time
About the Company
Mitsubishi UFJ Financial Group (MUFG) is a leading financial group committed to hiring based on merit and organizational fit, regardless of race, religion, or gender.
Job Description
Join MUFG, a leading financial group, as an IT Service Desk Analyst. The role involves providing 24/7 support, monitoring infrastructure, troubleshooting network issues, and working closely with resolver groups to resolve incidents. The ideal candidate has 3-5 years of experience in NOC/Service Desk environment, excellent problem-solving and communication skills, and a degree in IT-related domain.
Requirements
- Administrative operations experience
- High proficiency in IT and computer skills
- Previous experience working in NOC or Command Center (advantageous)
- High degree of accuracy and detail orientation
- Excellent problem solving, coaching, and written and verbal communication skills
- Strong leadership and teamwork skills
- Advanced IT and computer skills
- Excellent time management skills
- Good business acumen
Benefits
- Equal opportunity employer
- Commitment to hiring based on merit and organizational fit, regardless of race, religion, or gender
