Automotive Service Advisor
Murgado Automotive GroupIllinois, United States
Posted March 27, 2024
Full Time
About the Company
Murgado Automotive Group is a leading automotive retailer with locations in Florida, Illinois, New Jersey, and Virginia. The company offers an extensive selection of luxury and certified pre-owned vehicles from brands such as Audi, Alfa Romeo, Bentley, BMW, Ferrari, Mercedes-Benz, Porsche, and Volkswagen. Murgado's core business is providing customers with a wide variety of high-end vehicles, making it a distinctive player in the automotive industry.
Job Description
Motor Werks, a part of the Murgado Automotive Group, seeks a dedicated Automotive Service Advisor to serve as the primary contact for customers needing maintenance and repair services. The role involves greeting customers, scheduling appointments, coordinating with technicians, explaining estimates, processing payments, and maintaining accurate records. The goal is to ensure customer satisfaction and build lasting relationships.
Requirements
- Previous experience as an Automotive Service Advisor or in a customer service role within the automotive industry is preferred.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repair procedures.
- Excellent organizational skills and attention to detail.
- Proficiency in using computer systems and software applications.
Benefits
- Competitive salary
- Comprehensive benefits package
- Ongoing training and development
- Supportive work environment
