Spécialiste du Support Client Bilingue (Français) / Customer Support Specialist -Remote)

At Myant, our mission is to help people live younger, longer by transforming healthcare from an episodic and reactive model to a proactive and preventive one.

Requirements

• Manage incoming customer complaints
• Follow and document client interactions
• Highlight client issues requiring escalation
• Work with cross-functional teams
• Achieve customer experience performance indicators
• Sense of responsibility and reliability
• Strong organizational and time management skills
• Excellent communication skills in English
• Proven experience with CRM systems

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan