Customer Care Representative ( French & English Speaking )

Join Malt, Europe's leading freelance marketplace, as a Customer Care Representative to improve user experience for clients and freelancers across all channels. This role is at the heart of the business, requiring resourcefulness, a problem-solver mindset, and excellent communication skills.

Requirements

• Organized, rigorous, and reliable
• Proven Experience in Operational Support/Customer Care (Ticketing) role
• Relational Mastery, Commercial Mindset, and Proactivity

Benefits

• Equity
• Lunch vouchers
• Transportation reimbursement
• Healthcare insurance
• RTT
• Sports
• Malt sabbatical
• Free books
• Remote work
• Team building events