Associate Application Setup Consultant

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Requirements

• Serve as a key resource for dealerships after initial software setup, supporting ongoing configuration and optimization needs.
• Understand and respond to dealership workflows, identifying opportunities for improved efficiency and better software alignment.
• Collaborate with the Customer Engagement Management, Scheduler, and Service Cart teams to deliver a cohesive customer experience.
• Help translate dealership feedback into actionable software changes or enhancements without disrupting existing workflows.
• Contribute to the development and refinement of internal documentation and customer-facing resources.
• Proactively communicate any roadblocks and escalate when necessary, ensuring timely resolution.
• Participate in the continuous improvement of our implementation and support processes.
• Mentor internal team members on product knowledge to enhance cross-functional understanding.

Benefits

• Flexible Work Environment
• Health and Wellness
• Time Off
• In-Office Perks