IT Help Desk Technician

We are looking for enthusiastic Rapid Response Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries.

Requirements

• Proven experience with technology in a client support role
• Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations, PCs, Servers, VoIP phone systems, IT Security, office automation products, operating systems, networking, and remote assistance
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve technical issues
• Excellent communication skills
• Customer-oriented and client-focused