Operations Manager
nahc.ioNew Taipei, Taiwan • Hong Kong, China
Posted September 25, 2025
Full Time
About the Company
NAHC Limited is a full-service recruitment firm specializing in talent acquisition and human capital solutions for startups and innovative companies across Asia. With expertise in sales, marketing, IT, HR, finance, strategy, operations, and Web3, NAHC offers bespoke services including remote worker hiring, employer branding, HR systems setup, and startup scaling advisory. The company prioritizes building long-term relationships and emphasizes a people-first approach with transparent recruitment processes.
Job Description
This is a full-time position for an Operations Manager based in Taipei, Taiwan. The role involves managing worldwide tour operations, leading a team, and ensuring quality and efficiency. The candidate should have supply chain/logistic experience and strong demand/supply planning skills.
Requirements
- Manage and coordinate worldwide tour operations according to customer and agent requirements
- Lead and develop the operations team while ensuring quality and efficiency standards
- Collaborate with Country Managers, Sales team, and Network Offices
- Work with Head of Operation on manpower optimization and efficiency improvements
- Monitor cancellation deadlines and ensure compliance with standard SOPs
- Handle complaint resolution efficiently and operate system for data analysis
