Operations Manager (Travel Industry)
nahc.ioTaichung, Taiwan
Posted September 18, 2025
Full Time
About the Company
NAHC Limited is a full-service recruitment firm specializing in talent acquisition and human capital solutions for startups and innovative companies across Asia. With expertise in sales, marketing, IT, HR, finance, strategy, operations, and Web3, NAHC offers bespoke services including remote worker hiring, employer branding, HR systems setup, and startup scaling advisory. The company prioritizes building long-term relationships and emphasizes a people-first approach with transparent recruitment processes.
Job Description
This opportunity is for an Operations Manager to lead global tour operations in a leading travel service provider. The role requires managing the team, ensuring quality and efficiency, and collaborating with various departments. The manager will also handle complaint resolution and optimize staff.
Requirements
- Manage and coordinate worldwide tour operations.
- Lead and develop the operations team.
- Collaborate with Country Managers, Sales team, and Network Offices.
- Monitor cancellation deadlines and ensure compliance with standard SOPs.
- Handle complaint resolution and provide data analysis.
- Bachelor's degree in Business Administration, Supply Chain Management, or Tourism / Hospitality Management.
