Help Desk Support Specialist (hybrid-remote) PART-TIME
NANOSOFT CONSULTING TALENT PAGEWaycross, Georgia, United States
Posted January 6, 2026
Part Time
About the Company
Nanosoft Consulting is a boutique consulting firm that specializes in talent acquisition, workforce optimization, and digital transformation solutions for mid-sized enterprises. Leveraging data-driven analytics and AI-powered talent platforms, the firm delivers customized recruitment strategies that help clients build high‑performing teams and stay ahead of industry skill demands. Nanosoft’s distinctive approach combines deep domain expertise with a collaborative culture that values innovation, integrity, and measurable impact. The firm’s mission is to empower organizations to attract, develop, and retain top talent while driving sustainable growth.
Job Description
The IT Client Services Team is seeking an experienced, self-motivated Helpdesk Representative III with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives.
Requirements
- High school diploma or GED and 2-3 years of experience handling clients, questions, complaints, and/or providing information
- Bachelors Degree from an accredited college or university in a computer related field (i.e. Computer Information Systems or Computer Science is a plus)
- Demonstrate excellent interpersonal, oral and written communication skills
- Imaging machines (Dell/Win 10) and Inventory Management experience is desired
- Demonstrated experience working in ITIL Service Management organization is a plus
- Technically competent with knowledge of systems management, development and implementation methods and infrastructure
- Demonstrated experience working in ITIL Service Management organization and ServiceNow experience is a plus
- CCNA (Cisco Certified Network Associate)
- Excellent problem-solving skills required
