Customer Support Agent

We're building a world-class support team in Bhutan to be closer to our users around the clock. This is an early and important hire — you'll be among the first on the ground, working directly with our global CS and product teams.

Requirements

• Strong written English — clear, concise, and empathetic
• 3–5 years of customer support, customer success, or service experience
• Comfortable working with digital tools and picking up new software quickly
• Patient, detail-oriented, and calm under pressure
• Genuinely curious about crypto and blockchain — you don't need to be an expert, but you need to want to become one