Technical Customer Success Manager, NA (remote)
NashSan Francisco, California, United States
Posted December 10, 2025
Full Time
About the Company
Nash is building the logistics infrastructure for the internet, providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information.
Job Description
We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to design, deploy, and continually optimize solutions on Nash’s platform.
Requirements
- Own enterprise customer accounts end-to-end
- Partner closely with customer product and engineering teams
- Use expertise to advise customers, guide integrations, and identify improvement opportunities
- Drive measurable outcomes across KPIs
- Lead account growth and retention
- Troubleshoot and resolve integration or workflow challenges
- Act as the internal advocate for your accounts
Benefits
- Competitive compensation
- Opportunity for equity
- Flexible paid time off
- Health, dental, and vision insurance