Customer Service Representative - 6 months contract
National Seating & MobilityPort Coquitlam, British Columbia, Canada
Posted March 10, 2026
40000000 - 46000000 CAD
Full Time
About the Company
National Seating & Mobility (NSM) delivers comprehensive mobility solutions, designing and customizing wheelchairs, installing chair lifts, and providing repair services for individuals with severe physical challenges. Their portfolio spans complex rehabilitation technology, adaptive seating systems, and wheeled mobility equipment, serving children with cerebral palsy, muscular dystrophy, spina bifida, as well as teens, adults, and seniors affected by trauma, disease, or skeletal disorders. NSM distinguishes itself through a multidisciplinary team of master ATPs, compliance and funding specialists, and a national management structure that rigorously adheres to evolving state, federal, and insurance regulations. This expertise enables the company to consistently deliver innovative, reliable products that empower clients to move freely and enjoy life to the fullest.
Job Description
Join National Seating & Mobility (NSM) as a Customer Service Representative and help transform lives through mobility solutions.
Requirements
- Handle multiple customer calls and requests while remaining calm, supportive and professional
- Attention to detail
- Manage information in IT systems
- Ability to problem solve and propose helpful solutions
- Previous experience in providing customer service for technical items/services
- Exceptional time management skills
- Excellent communication, organization, and listening skills
- Proficient with Microsoft Office
Benefits
- Employer-paid benefits
- RRSP matching program
- Generous paid time off
- Company-sponsored events
- Branded company attire
