Assistant General Manager

Lauderdale Pet Lodge is looking for a talented Assistant General Manager to join the team. The Resort Manager reports to the General Manager and provides a smooth and profitable operation by driving revenue and managing costs. The role involves leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service.

Requirements

• High school degree or equivalent required; Bachelor's degree equivalent education and experience.
• Minimum 2-4 years customer service experience, leading is a bonus.
• Availability to work up to 45-50 hours per week including evenings and weekends.
• Ability to drive and manage/influence workplace change.
• Proficiency with Microsoft Office Suite and point of sale software.
• Comfortable working in front of house and back of house roles within the resort.
• Valid Driver’s License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency.
• Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred.
• Bilingual skills a plus.

Benefits

• Medical
• Dental
• Vision
• 401K with employer match
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Short Term Disability
• Long Term Disability
• Hospital Indemnity
• Accident Plan
• Critical Illness Plan