Assistant General Manager
National Veterinary AssociatesMadison, Wisconsin, United States
Posted January 31, 2026
Full Time
About the Company
National Veterinary Associates (“NVA”) is the largest private owner of freestanding veterinary hospitals and pet resorts in North America.
Job Description
PetSuites is seeking an Assistant General Manager to join the team! Overview A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers.
Requirements
- Understands and communicates the companies' mission, values, and objectives
- Assists the GM in providing the direction, leadership and communication for all aspects of the site
- Develops strong Shift Leads and Team Members
- Maintains an exceptional level of customer service
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance