IT Helpdesk Level 1

Nationwide Studios, Inc. is seeking an IT Support Specialist to work remotely for its Teddy Bear and Legacy divisions. The successful candidate will provide technical support for IT-based systems, troubleshoot issues, and perform administrative tasks.

Requirements

• A+ Certification, Network+ Plus, or MCP preferred
• 1-2 years experience in a technical support role; or an equivalent combination of education and experience
• Experience using an incident management application
• Knowledge in hardware support and networking concepts
• Experience in support of Windows Operating Systems (all versions) and MS Office Suite

Benefits

• Medical, Dental and Vision
• Disability insurance
• Life insurance
• Paid holidays and paid vacations
• Flexible work schedule
• Casual Fridays