Senior Collections Specialist
Nawy Real EstateGiza, Egypt
Posted April 29, 2025
Full Time
About the Company
An end to end platform providing a seamless experience for prospective buyers, sellers & investors in the real estate space. We are a tech-based information & services hub with multiple arms that tackle every step of our clients journey from searching for a home, to buying, selling, consulting and/or investing in properties on a fully immersive digitized platform. Using machine learning and tailored algorithms that foresee & learn customer demands properties are recommended that better suit their needs. The ease of online navigation, the ability to compare different properties and filter according to personal interests allows customers malleability and short search times. Our Nawy Now service allows customers to move in and pay later with reasonable payment plans. This program tackles the adversity of finding ready to move homes by providing a wide array of competitively priced properties with up to 10 year installment plans.
Job Description
The Collections Specialist is responsible for managing overdue accounts, contacting customers, and assisting in debt collection. This role involves ensuring compliance, maintaining customer relationships, and proactively recovering balances. The position focuses on proactive communication and resolution of payment issues within a financial services sector.
Requirements
- Bachelor's degree in Finance, Accounting, or related field (preferred)
- 1-3 years of proven experience in collections, debt recovery, or related roles
- Strong negotiation skills
- Knowledge of debt collections, regulations, and best practices
- Detail-oriented with good organizational skills
- Ability to work under pressure and handle sensitive financial information confidently
- Proficiency in collection software, MS Excel, and other tools
- Ability to work well under pressure
