Collections Specialist
Together - loans, mortgages & financeChester, England, United Kingdom
Posted January 15, 2026
Full Time
About the Company
We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.
Job Description
As a Collections Specialist, you will provide high quality support to customers in financial difficulties or experiencing in-life vulnerabilities. You will deal with inbound and outbound telephone calls, resolve customer enquiries, and identify potential customer complaints.
Requirements
- Collections and Recoveries experience
- Ability to deal with vulnerable customers
- Experience of assessing affordability
- Excellent attention to detail
- Ability to work under pressure
Benefits
- 26 days holiday
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Health cash plan
- Private medical insurance
- Life assurance
- Critical illness cover
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
