Associate Support Engineer-1
nCino, Inc.South Africa
Posted March 27, 2026
Full Time
About the Company
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups.
Job Description
Provide basic technical support and troubleshooting to customers as an Associate Support Engineer at nCino, a cloud banking leader. Collaborate with senior support engineers and managers to handle customer accounts and resolve technical issues efficiently.
Requirements
- Undergraduate degree in a related field or equivalent education and experience.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively in a team environment.
- Basic understanding of technical support principles and practices.
- Willingness to learn and adapt to new technologies and processes.
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Other benefits as per company's policy