Manager, Customer Engagement & Decisioning
Neighborly®Irving, Texas, United States • Waco, Texas, United States
Posted April 8, 2026
Full Time
About the Company
Neighborly is the hub of service brands that connects customers to top-notch local experts.
Job Description
Manager, Customer Engagement & Decisioning job opportunity at Neighborly. Lead customer journey strategy and marketing automation ecosystems. Experience with AI-driven decisioning and CRM personalization preferred. Hybrid working model, Monday-Wednesday in office, Thursday/Friday from home.
Requirements
- 5+ years in CRM, lifecycle, or marketing automation
- Hands-on experience with enterprise automation platforms
- Strong analytical and performance mindset
- Comfort operating in ambiguity and scaling programs
- Experience with AI-driven personalization preferred
- Bachelor's degree in Marketing, or a related field
Benefits
- Competitive Pay: Commensurate with experience
- Financial Benefits: Equity and bonus opportunities