Solution Engineer - Public Sector (Active TS/SCI w/ FS Poly) - Washington DC

Neo4j is seeking a Solution Engineer to support the mission of ensuring client success across its US Public Sector business, as well as uncovering and fostering opportunities for expanded use of Neo4j technology. The role involves providing oversight and needed support to ensure the technical success of Neo4j client projects, managing multiple clients, and coordinating with project deployment teams.

Requirements

• 5+ years experience in a client success, solution engineering, technical support, technical consultant or technical account management role in an enterprise software company
• A Bachelor's degree in Business, Information Systems, Computer Science, or Engineering
• Strong client-facing experience with exceptional relationship and trust building skills
• Proficient in coordinating with clients, setting expectations appropriately, assessing project challenges creating resolution plans, as necessary
• Demonstrated ability to understand requirements and processes and to articulate the technical/mission context of the Neo4j solution
• A strategic, innovative thinker, with excellent interpersonal communication, written communication, and presentation skills
• High level of initiative, energy, curiosity and willingness to learn new concepts and technologies
• Ability to work independently

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Certain leaves of absence