Implementation Support Engineer
NetDocumentsLehi, Utah, United States • United States
Posted April 7, 2026
75000 - 80000 USD
Full Time
About the Company
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work.
Job Description
NetDocuments is a hybrid, remote-friendly workplace. As an Implementation Support Engineer, you will play a critical role in enabling the success of NetDocuments' partner ecosystem by helping resolve complex technical challenges that arise during implementations and pre-go-live scenarios.
Requirements
- 2+ years of experience working with NetDocuments (strongly preferred)
- 2+ years of experience in a technical support, engineering, or similar role
- Proven ability to troubleshoot complex software issues and identify root causes
- Experience reproducing issues and using diagnostic tools to analyze system behavior
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn learning with monthly dedicated time to explore
