Senior Implementation Consultant (Night Shift)
NetomiGurgaon, Haryana, India
Posted October 23, 2025
Full Time
About the Company
Netomi is an agent-centric CX platform backed by AI visionaries, trusted by Fortune 50 brands. It offers a full-stack, omnichannel solution that automates customer interactions across various channels, ensuring security and compliance with pre-built integrations and generative AI. Netomi empowers businesses to build, govern, and optimize workflows without engineering support, transforming CX into a competitive advantage.
Job Description
Netomi is seeking a Senior Implementation Consultant for their Night Shift position. This role involves configuring and implementing SaaS solutions for enterprise customers. Consultants will act as integrators, connecting business needs with technology solutions, and will have a direct impact on the success of the client relationship. They will work closely with customers and the delivery team.
Requirements
- Scope out projects and provide effort estimations and timelines.
- Participate in Discovery calls with customers and CSMs.
- Partner with CSMs to deliver projects successfully.
- Perform complex configuration and troubleshooting of Netomi's solution.
- Ensure Project/Process Documentation.
- Lead business discussions regarding Netomi’s value proposition.
