Sr. Escalations Engineer

Netskope is looking for an experienced enterprise TAC engineer to provide the highest level of SME expertise to internal and external customers, build advanced technical expertise, and handle complex and critical technical issues. The role requires strong networking and security background, excellent troubleshooting and system administration skills, and experience with cloud technologies and scripting languages.

Requirements

• Minimum 7+ years of experience in supporting large enterprise customers
• Strong Networking background and knowledge
• Extensive and in-depth knowledge of TCP/IP, HTTP/HTTPS, Cookies & SSL/TLS protocols
• Excellent knowledge and prior experience supporting network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPN's, DLP, and SSO

Benefits

• Good salary
• Opportunities for professional growth and development
• Collaborative and supportive work environment