Customer Service Officer (3 months Intern)

The NETS Contact Centre Team operates from 9am to 9pm, daily and is the key point of contact for our customers on their queries with regards to the company’s products and services.

Requirements

• Minimum qualification of Diploma-holder and/or 2-3 years of relevant contact center/customer servicing experience
• Proficiency in local languages/dialects will be an advantage
• Strong communication skills
• Passion for problem-solving with the ability to identify root causes and pursue effective solutions
• Able to work independently and as part of a team
• Resourceful and able to perform well under pressure
• Fast learner, able to quickly pick up constantly evolving variety of products and services